Kink bike co. gets it. They are by far the most supportive company I have ever come across. Kink is first to take care of any customer needs as well as their dealers with any shop needs. Chris just hooked up a kid here in the shop with a new Tacco frame when he found a very small imperfection with an older frame he was running. They stand behind it all!!! Shop tours and dealer days at Rays, Holloween Jams and so much more. I am proud to say that I stock EVERYTHING Kink makes. Come check it out for yourself, you can't pick up a frame and hold it at those competition mail orders, but you sure can here!